Trials
Is there a trial?
Yes. Install the product and press START TRIAL in the plugin for a 14-day trial. You need a Prizlune account to start it.
Does the trial add noise or limit features?
No. During the trial every feature works just as in the full version.
What happens when the trial ends?
The plugin passes audio through without processing it. Your projects still open. Buy the product and press ACTIVATE to keep using it.
Can I use a trial more than once?
Each account can use a trial once per product. Our Terms of Use do not allow creating extra accounts to extend a trial.
Are the trial and full version separate installers?
No, one installer covers both. If you buy during the trial, there is nothing to reinstall: press ACTIVATE in the plugin and it becomes the full version.
Buying and payment
How do I buy?
Add the product to your cart from its page, sign in with your Prizlune account and check out. The product is added to that account.
Which payment methods can I use?
Payments are handled by Stripe. You can pay by credit or debit card, Link and more; the methods available depend on your country.
Do prices include tax?
Prices are in US dollars and shown before tax. Depending on your country, tax may be added at checkout. If you pay in another currency, your card issuer's exchange rate applies.
Will I get a receipt?
Yes, a receipt is emailed to you after purchase.
Can I get a refund?
Because products are digital content, we generally do not offer refunds after purchase. Please try the trial before buying. For the exceptions, see section 6 of the Terms of Use.
Could I accidentally buy the same product twice?
No. While you are signed in, products you own are marked "Owned" and cannot be added to the cart.
Licenses and activation
How do I activate a product I bought?
Press ACTIVATE in the plugin and My Prizlune opens in your browser. Sign in with the account you bought with, check that the code matches the one in the plugin and approve it.
How many computers can I use it on?
As long as you use your own account, there is no limit. You can use it on all your own computers, for example at home and in the studio. Sharing your account or licenses with other people is not allowed.
What if I get a new computer?
Install the product on the new computer and press ACTIVATE. You don't need to deactivate the old one. The same goes for reinstalling Windows.
Do I need to stay online?
No. License activation connects when you press ACTIVATE or START TRIAL. Activated products work offline. Optional update checks are separate and can be disabled in Settings.
Are updates free?
Updates to the product you own are free. A major redesign is released as a separate product (for example, EQ FLEX V2).
Can I use music I make with it commercially?
Yes. You may freely use music and audio you create with our products, commercially or otherwise.
System requirements
Which OS and plugin format are supported?
Windows (64-bit), VST3. It works in any DAW that supports VST3.
Do you support Mac, AU or AAX?
Not at the moment. To be honest, the developer doesn't own a Mac, so we can't build and test a Mac version right now. We are considering it.
Your account
Do I need an account?
Yes, to buy, activate or start a trial. You can create one for free on My Prizlune.
Where can I see the products I own?
Open My Prizlune from the person icon at the top right of the page to see a list of your products.
I can't sign in, or I want to change my email address
Please reach us through the contact page. Your products are tied to your account, so once we confirm it's you, we can move them over.
About our products
Real hardware names are mentioned. Are these official products?
No. In the CLASSIC series we name the type of equipment that informed a design, but Prizlune is not affiliated with, licensed by or endorsed by those manufacturers. All product names are trademarks of their respective owners. Our products do not fully reproduce the sound or functions of the equipment they reference.